Frequently Asked Questions

This FAQ contains a list of common questions and answers. If your question isn't answered

here, please contact the Helpdesk.

1.

Q :

What is LMS?

A :

LMS (http://www.learncare.uum.edu.my) is a LearningCare Management

System that UUM has adopted to enhance student's online learning

collaboration. Lecturers may use LMS to enhance teaching and learning

such as:

- provide online resources

- accessing student performance and gathering student feedback

2.

Q :

How do I get assistance logging into the LMS?

A :

LMS support may be requested as follows :-

- Approach LMS Helpdesk in Computer Centre or UTLC  for  

  walk-in support.

- Contact ext. 4059 / 5151 for phone support

3.

Q :

I can't remember LMS login username or password.

What should I do?

A :

Approach LMS Helpdesk in Computer Centre or UTLC  for walk-in support.

4.

Q :

Why other student in my course can see this subject in the LMS but

I cannot?

A :

This probably means that your lecturer does not yet enrolled your id in

this subject. Contact your lecturer to make the subject available.

5.

Q :

Why aren't all my enrolled subjects available on LMS?

A :

Only subject sites that have been made available by your lecturer will be

listed under 'Portfolio Subscribed'.  Check with your lecturer to see if they

are using UUM LMS for your subject.

6.

Q :

Why can't I find some subject materials, e.g. lecturers notes in my subject?

A :

If you cannot see some subject materials you should contact your lecturer

to ask if the materials have been made available to students yet.